N
Nompumelelo
1 reviews | Active since Oct 2025
25 Apr 2026, 09:44
Old Mutual deducted
Old Mutual deducted. Funeral cover after my father was buried
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Replies (2)
Old Mutual's replyOfficial
25 Apr 2026, 10:50Good day Nompumelelo,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply25 Apr 2026, 10:50
Official
Good day Nompumelelo,
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
04 May 2026, 11:43Hi there, we require further information to enable us to assist you and our team could not reach you telephonically. Please send us the ID number of the policyholder or the policy number so that we can be able to assist you.
Thank you.
Old Mutual Complaints Management
Thank you.
Old Mutual Complaints Management
Best regards,
Old Mutual's reply04 May 2026, 11:43
Official
Hi there, we require further information to enable us to assist you and our team could not reach you telephonically. Please send us the ID number of the policyholder or the policy number so that we can be able to assist you.
Thank you.
Old Mutual Complaints Management
Thank you.
Old Mutual Complaints Management
Best regards,