BN
Balungile N
1 reviews | Active since Feb 2026
04 Jun 2026, 09:13
Old Mutual debit order
This review serves as a request to look into a debit order that has been effected by Old mutual without my knowledge. For the past 2 months, Old mutual has been deducting an amount of R310 without my consent. I am concerned that I have not divulged any information to old mutual and have no idea how they got my details.
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Old Mutual's replyOfficial
04 Jun 2026, 10:15Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Jun 2026, 10:15
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management