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Mandisa M

1 reviews | Active since Mar 2021

03 May 2024, 08:59

OLD MUTUAL DEAYING PAYMENT!!!!!

IF THERE WAS ZERO I'D RATE THEM EXACTLY THAT USELESS CALL CENTRE , LOGGED A CLAIM ON THE 11TH OF MARCH TO DATE I HAVENT RECEIVED MY MONEY.

*********** SERVICE EVER!!!!1

0
Replies (3)
Old Mutual
Old Mutual's reply03 May 2024, 09:03
Official
 Good day   Mandisa Mdluli 

We received your review on the 03 May 2024
We sincerely apologize for your service experience regarding the  claim.
I will investigate the matter and contact you directly should we require additional information.

Regards
Bilqees Carelse
Old Mutual Complaints Management
 

Best regards,

MM
Mandisa M's update03 May 2024, 09:16
Reviewer Update
I NEED FEEDBACK SARS HAS ISSUED A TAX DIRECTIVE ON THE 18TH OF APRIL NOW I MUST WAIT ANOTHER 21 WORKING DAYS?
Old Mutual
Old Mutual's reply03 May 2024, 10:23
Official
Good day Mandisa 

Thank you for your update. 

I am attending to this matter and will provide you and update shortly. 

Kind regards 

Coleen Aanhuizen
Old Mutual Complaints Management

Best regards,