CS
Carren S

1 reviews | Active since Jul 2020

12 Oct 2021, 15:25

Old mutual data breach leak

I have had the worst experience with you people, old mutual had a data breach leak and did not even notify me, I was advised my ID number has been detected under the SAFP for ***** due to pld mutual....after wasting so much airtime on these people with no luck I I now just fed up and I advise people not to have policies with them....I call and call and not one person calls back when lines drop due to their network issues etc....I cannot wait to cancel my policies with them I'm so furious

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Replies (1)
Old Mutual
Old Mutual's reply12 Oct 2021, 15:27
Official
Good day  Carren S 

We received your review on the12 October 2021

 We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards
Coleen Aanhuizen
Old Mutual Complaints Management 

Best regards,