mR
mologadi R

1 reviews | Active since Nov 2022

09 Nov 2022, 13:56

OLD MUTUAL

IN AUGUST I DID A CLAIM FOR MYLATE MOTHER GREENLIGHT I SENT ALL THE DOCUMENT THEY REQUESTED THEN THEY CAMEBACK AND THEY SAID THEY WANT MORE SUPPORTING DOCUMENTS WHICH I DID SENT TO THEM ALWAYS WHEN I CALL FOR TRACE THE CLAIM AND HOW FAR ARE THEY WITH THE CLAIM THEY ALWAYS SAYING THE ASSESSORS ARE BUSY SUPRISELY THE CONSULTANT OF OLD MUTUAL THEY ARE SHOCKED THAT WHY YOUR CLAIM TAKE TIMES BECAUSE IS NOT A LOT OF MONEY, BECAUSE THE CLAIMS THAT TAKE LONG FROM HALF A MILLION UP.

I WENT TO DIFFERENT BRANCHES IN PRETORIA AND JOHANNESBURG THEY ARE SAYING THE SAME THING

WHEN WE OPEN THIS POLICIES THEY DONT TELL US THAT IF ANYTHING HAPPENED YOU GONNA HAVE CHALLENGES WHEN YOU CLAIM

OLD MUTUAL ITS AN USELESS /SELFISH/FRASTRATING/DEPARTMENT THAT THEY DONT TAKE CARE OF THE CLIENT,RESPECT THEIR CLIENTS AT ALL.

0
Replies (5)
mR
mologadi R's update09 Nov 2022, 14:10
Reviewer Update
I want my money fully paid and the premiums, this attitude old mutual is treating clients its nonsense. i want my money green light is a ****, i will definitely cancel my policies immediately, this goes whoever closed to me and word will be SPREAD they you will see how serious and painful/frustrating/ is this situation

i am trying to heal that my mother she is no more but OLD MUTUAL ALWAYS OPEN ALL THOSE WOUNDS.

I WANT MY MONEY ASAP


mR
mologadi R's update09 Nov 2022, 15:16
Reviewer Update
promise promise, they dont have my number
mR
mologadi R's update13 Dec 2022, 12:59
Reviewer Update
THE DOCTORS ADDITIONAL DOCUMENT WAS SENT ON THE 02 DECEMBER 2022, WHEN I MAKE A CALL TO THEM STILL THEY ARE STILL ASKING FOR MORE DOCUMENTS
JUST AN USELESS INSTITUTION
I WANT MY MONEY , AND ALL THE PREMIUMS TO BE PAID IN FULL
mR
mologadi R's update13 Dec 2022, 13:36
Reviewer Update
OLD MUTUAL SERVICE IS PATHETIC ,****,********** SERVICE,VERY DISSAPOINTED,BAD SERVICE THE WORST,TERRIBLE COMPANY , WORSE/ HORRIFIC CUSTOMER SERVICE

BE CAREFUL THINK TWICE BEFORE INVESTING YOUR MONEY WITH OLD MUTUAL ITS A DISGRACE.
1 STAR IS TOO HIGH A RATING WITH WE COULD GIVE NEGATIVES USELESS *********** COMPANY ******

COLLEN I HAVEING TRYING TO CONTACT YOU WITH NO LUCK
THE DOCTOR ASKED ME KNOW WHICH DOCUMENT ARE OUTSTANDING THIS IS NOT FAIR
PLEASE CALL ME ***

I WANT MY MONEY OLD MUTUAL
mR
mologadi R's update13 Dec 2022, 14:54
Reviewer Update
DR PATAKI,WAITING FOR THE QUESTIONNARE, AND THE EMAIL WITH ALL THOSE ADDITIONAL DOCUMENT OLD MUTUAL IS REQUESTING
I AM SPEAKING TO HER KNOW, YOU RATHER COMMUNICATE WITH HER AS KNOW