OLD MUTUAL CUSTOMER SERVICE -NON EXISTENT

Handed in cession documents at Old Mutual Durban CBD office 19 January 2016 . <br> Made enquires on progress by sending several emails to Clients Services Cape Town .but their only response is an automated email with a reference no CCC***2 . <br> This reference number actually serves no purpose whatsoever. <br> They want to give us the impression that one's matter is being attended too, but its just an illusion they don't keep there deadlines and noting happens .<br> <br> Further emails to Old Mutual Complaints Management ..once again all they do is send a reference number ....this time CA ***2.<br> Followed up with several more emails to the Complains Department , but all my email correspondence is ignored. <br> <br> Sounds like an unbelievable story but unfortunately its absolutely true.<br> <br> The sheer arrogance of Old Mutual is astounding ..THEY JUST DON'T GIVE A DAMN !!!!