SM
Samuel M
1 reviews | Active since Feb 2019
20 May 2026, 15:25
Old Mutual customer service is very bad
Dear Old Mutual please cancel my policy (CEA***) I have sending emails no response, I tried to call your landline no help. Your customer service is NOT good.
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Old Mutual's replyOfficial
20 May 2026, 15:47Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 May 2026, 15:47
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management