Old Mutual Customer Care. Inefficiency

<p>Revival Form. </p> <p>It was confirmed via email that a double debit will go off my account. At the end of December 1 payment went off. I called customer once again and was informed that because it was December only one payment will go off and was asked to fill in another revival form. Did that on the 12th January 2017 and on the 30th of January wa informed that a tick was missing on the second page. I checked my email and the form was ticked. I informed customer care but did send in new forms. No response since. Is Old Mutual serious about Life Insurance? Very inefficient and a very negative dont care attitude. Even worse if you go to the branch in Pmb. </p> <p>Theres just no service</p>