MM
Mann M

1 reviews | Active since Jun 2020

27 Oct 2021, 16:25

Old mutual consultant

The service i received from Consultant Precious Rabolanyana from Old mutual Centurion Mall Branch was just flat out rude & very impatient. Her refusal to assist me wth a serious query i had regarding my policy was as disgusting as her body language.

0
Replies (1)
Old Mutual
Old Mutual's reply27 Oct 2021, 16:33
Official
Dear Mann 

We received you review of 27 October 2021.  

We are sorry to hear about your service experience at Old Mutual Centurion branch.  We will escalate this matter immediately to her manager who will contact you to provide feedback.  

Kind regards 

Coleen Aanhuizen 
Old Mutual Customer Complaints Management 

Best regards,