TN
Tswanelo N
1 reviews | Active since Jul 2025
31 Jul 2025, 10:21
Old Mutual complaint
Good day , I took a funeral cover with Old Mutual and i am paying R282. on my surprise they making 2 deductions per month , when i complained they claim that took 2 policy but i have 1 policy
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Old Mutual's replyOfficial
31 Jul 2025, 11:18Hi Tswanelo
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply31 Jul 2025, 11:18
Official
Hi Tswanelo
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management