GG
Gareth G

1 reviews | Active since Jul 2009

24 Jan 2024, 21:54

OLD MUTUAL CLIENT CARE AND SYSTEMS WORSE THAN GOVERNMENT DEPARTMENT

I AM TRULY DISGUSTED.

SINCE EARLY DECEMBER I HAVE BEEN UNABLE TO OPEN A DOCUMENT YOU SENT ME BECAUSE YOUR SECURE PASSWORD DOE NOT WORK.

NOW YOU INSULT ME FURTHER BY SIMPLY NOT BOTHERING WITH MY COMPLAINT.

QUESTION: WHAT IS THERE TO PREVENT ME FROM MOVING MY RA ELSEWHERE?

YOUR SERVICE IS BEYOND DISGUSTING. YOU ARE WORSE THAN A GOVERNMENT DEPARTMENT.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Jan 2024, 22:52
Official
Good day Gareth

We received your review.  

 We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards

Old Mutual Complaints Management