mK
maria K

1 reviews | Active since Sept 2011

14 May 2022, 13:53

Old Mutual Claims - so unprofessional!

I started the process of trying to claim for a death on the 6th March 2022 - by the 28th March I had submitted all the necessary papers requested and was told " that I would be contacted shortly"...........????????? still waiting. Just so unprofessional and have heard friends have had a similar experience. For a company that size it really is unacceptable.

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Replies (1)
mK
maria K's update14 May 2022, 18:13
Reviewer Update
*** - Maria van Kroonenburg.
Ref CEA*** Policy R*** -Ruargh M Findlay. Old Mutual query claim ***1 - Old Mutual Enquiry [CLAIMS***8]Maria van Kroonenburg.