TM
Thomas M
1 reviews | Active since Feb 2020
14 Oct 2025, 10:01
Old Mutual cash back department has got poor seo
I wanted to enquire about cash back bonus, but I couldn’t get hold of them. Alway holding for 20 minutes without an answer, it has been two weeks now . But when u want to take out policy they are the ones calling you every day.
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Old Mutual's replyOfficial
14 Oct 2025, 10:53Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Oct 2025, 10:53
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management