KI
Kachana I
1 reviews | Active since Jul 2022
18 Jan 2025, 02:06
Old mutual cape town are *******
Old mutual are ******* who ever works at accounts paying people policies they ***** stars, they have ****** my money, give them my account number but it was paid in a different account which does not belong to me.
Helpful (0)
Replies (5)0
Replies (5)
Old Mutual's replyOfficial
18 Jan 2025, 09:11Hello, Kachana I, we’re truly sorry to hear about the issues you’ve encountered with your payment. This situation is concerning, and we understand the seriousness of your complaint.
One of our complaint assessors will be in touch, and we will prioritise your case and ensure it is addressed promptly.
Thank you for bringing this to our attention. We appreciate your patience as we work to correct the situation.
Regards
Old Mutual Complaints Management
One of our complaint assessors will be in touch, and we will prioritise your case and ensure it is addressed promptly.
Thank you for bringing this to our attention. We appreciate your patience as we work to correct the situation.
Regards
Old Mutual Complaints Management
Old Mutual's reply18 Jan 2025, 09:11
Official
Hello, Kachana I, we’re truly sorry to hear about the issues you’ve encountered with your payment. This situation is concerning, and we understand the seriousness of your complaint.
One of our complaint assessors will be in touch, and we will prioritise your case and ensure it is addressed promptly.
Thank you for bringing this to our attention. We appreciate your patience as we work to correct the situation.
Regards
Old Mutual Complaints Management
One of our complaint assessors will be in touch, and we will prioritise your case and ensure it is addressed promptly.
Thank you for bringing this to our attention. We appreciate your patience as we work to correct the situation.
Regards
Old Mutual Complaints Management
KI
Kachana I's updateReviewer Update
18 Jan 2025, 09:44Thank you I will be waiting my siblings got the money except me. Its been a week now.
KI
Kachana I's update18 Jan 2025, 09:44
Reviewer Update
Thank you I will be waiting my siblings got the money except me. Its been a week now.
Old Mutual's replyOfficial
18 Jan 2025, 09:47Our team will be in touch, to assist you.
Old Mutual's reply18 Jan 2025, 09:47
Official
Our team will be in touch, to assist you.
KI
Kachana I's updateReviewer Update
20 Jan 2025, 09:36Old mutual please am asking if you can look into my issue or complaint I need it resolved this week. See who is behind it or who stole my Money.
KI
Kachana I's update20 Jan 2025, 09:36
Reviewer Update
Old mutual please am asking if you can look into my issue or complaint I need it resolved this week. See who is behind it or who stole my Money.
Old Mutual's replyOfficial
20 Jan 2025, 09:42Hi Kechana, we can assure you that our team has been made aware of your query and will be in touch to assist you.
Old Mutual's reply20 Jan 2025, 09:42
Official
Hi Kechana, we can assure you that our team has been made aware of your query and will be in touch to assist you.