1 reviews | Active since May 2022
Old Mutual can't be trusted
I would not bother signing up with Old Mutual if I was planning to do retirement. I did a thorough comparison and Old Mutual comes out 6% higher iro of costs than other companies. Their EAC is 7,4% effective in the first year, the cost of which would set-off any gains that would be made that way. Second year it's 6% odd and then 5,4%. The industry average is around 1-2%. They use their brand to hide their ridiculous cost. This is a ****.
Secondly, I did initiate a contract with them but before the debit order went off, 10 days before I informed Old Mutual that I am reconsidering my policy with them. Yet they still deducted my account. It has been a month and I have not gotten my money back. I am definitely not signing with Old Mutual now. They still have my money and every week they tell me it's been processed and every week, I check and my money has not been returned. I am also losing out on interest as this is my money and I would have invested in. Old Mutual is clearing just using their name brand to rob people. If you think I am lying , speak to the consultants Zakkariyya Sattar & Sayed Fakroodeen, they can testify I am telling the truth.
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
