DN
Daniel N
1 reviews | Active since Jul 2020
19 Nov 2023, 09:30
Old mutual, cant access funds????
Opened bank acc, money unavailable after deposit, cant login, Sunday, no money, why, logging was easy before deposit????
Helpful (0)
Replies (19)0
Replies (19)DN
Daniel N's updateReviewer Update
19 Nov 2023, 09:35Hope this gets resolved quickly, Sunday, no money.
DN
Daniel N's update19 Nov 2023, 09:35
Reviewer Update
Hope this gets resolved quickly, Sunday, no money.
DN
Daniel N's updateReviewer Update
19 Nov 2023, 15:57Still no contact from Arthur, it's now 4pm
DN
Daniel N's update19 Nov 2023, 15:57
Reviewer Update
Still no contact from Arthur, it's now 4pm
DN
Daniel N's updateReviewer Update
20 Nov 2023, 04:43I'm waiting for the matter to be resolved after sitting with no money for the w end, this is unacceptable, only 1500 in my acc , what's the problem?
DN
Daniel N's update20 Nov 2023, 04:43
Reviewer Update
I'm waiting for the matter to be resolved after sitting with no money for the w end, this is unacceptable, only 1500 in my acc , what's the problem?
DN
Daniel N's updateReviewer Update
20 Nov 2023, 04:49Why didnt Arthur tell me from the start old mutual doesn't work on w ends. So when theres a problem with old mutual, oh we dont work on w ends.... sitting with no money due to what problem......
This is pathetic old mutual
This is pathetic old mutual
DN
Daniel N's update20 Nov 2023, 04:49
Reviewer Update
Why didnt Arthur tell me from the start old mutual doesn't work on w ends. So when theres a problem with old mutual, oh we dont work on w ends.... sitting with no money due to what problem......
This is pathetic old mutual
This is pathetic old mutual
Old Mutual's replyOfficial
20 Nov 2023, 08:33Dear Daniel
Our Old Mutual Finance colleagues will be notified.
Thank you.
Kind regards
Old Mutual Complaints Management
Our Old Mutual Finance colleagues will be notified.
Thank you.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Nov 2023, 08:33
Official
Dear Daniel
Our Old Mutual Finance colleagues will be notified.
Thank you.
Kind regards
Old Mutual Complaints Management
Our Old Mutual Finance colleagues will be notified.
Thank you.
Kind regards
Old Mutual Complaints Management
DN
Daniel N's updateReviewer Update
20 Nov 2023, 10:52Still no word from Arthur, its Monday, balance of 1500 ,acc suspended, pathetic service, why cant I access the money, why do I havetoo supply proof if payment.
Pathetic old mutual
Pathetic old mutual
DN
Daniel N's update20 Nov 2023, 10:52
Reviewer Update
Still no word from Arthur, its Monday, balance of 1500 ,acc suspended, pathetic service, why cant I access the money, why do I havetoo supply proof if payment.
Pathetic old mutual
Pathetic old mutual
DN
Daniel N's updateReviewer Update
20 Nov 2023, 11:11Get a move on, its 11am already, old mutual is pathetic.
A small dep was made 1500 into a new acc, now suspended, so this will happen when you get a deposit, your acc gets suspended, why?
Fix it
A small dep was made 1500 into a new acc, now suspended, so this will happen when you get a deposit, your acc gets suspended, why?
Fix it
DN
Daniel N's update20 Nov 2023, 11:11
Reviewer Update
Get a move on, its 11am already, old mutual is pathetic.
A small dep was made 1500 into a new acc, now suspended, so this will happen when you get a deposit, your acc gets suspended, why?
Fix it
A small dep was made 1500 into a new acc, now suspended, so this will happen when you get a deposit, your acc gets suspended, why?
Fix it
DN
Daniel N's updateReviewer Update
20 Nov 2023, 11:12Previous client before me has thesame problem
DN
Daniel N's update20 Nov 2023, 11:12
Reviewer Update
Previous client before me has thesame problem
DN
Daniel N's updateReviewer Update
20 Nov 2023, 11:59It's now 12pm. Still no resolution, cant draw money since Saturday, no explanation, why , pathetic service.
Unfair.
Unfair.
DN
Daniel N's update20 Nov 2023, 11:59
Reviewer Update
It's now 12pm. Still no resolution, cant draw money since Saturday, no explanation, why , pathetic service.
Unfair.
Unfair.
DN
Daniel N's updateReviewer Update
21 Nov 2023, 08:33Still thesame bad service , all info was sent yesterday late afternoon, it's now 08-32
Still no reply to the gastly experience.
Still can't access funds.
Very disgusted.
Thanks old mutual
Still no reply to the gastly experience.
Still can't access funds.
Very disgusted.
Thanks old mutual
DN
Daniel N's update21 Nov 2023, 08:33
Reviewer Update
Still thesame bad service , all info was sent yesterday late afternoon, it's now 08-32
Still no reply to the gastly experience.
Still can't access funds.
Very disgusted.
Thanks old mutual
Still no reply to the gastly experience.
Still can't access funds.
Very disgusted.
Thanks old mutual
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:04I'm st bank, heidedal, all info sent through, in waiting for the card activation, hello, hello , I'm waiting.
This is costly to me, no refund,
Get a move on old mutual
This is costly to me, no refund,
Get a move on old mutual
DN
Daniel N's update21 Nov 2023, 10:04
Reviewer Update
I'm st bank, heidedal, all info sent through, in waiting for the card activation, hello, hello , I'm waiting.
This is costly to me, no refund,
Get a move on old mutual
This is costly to me, no refund,
Get a move on old mutual
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:06It's now 4days,
Unacceptable.
Why waste my time and money?
Unacceptable.
Why waste my time and money?
DN
Daniel N's update21 Nov 2023, 10:06
Reviewer Update
It's now 4days,
Unacceptable.
Why waste my time and money?
Unacceptable.
Why waste my time and money?
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:06Fix this now old mutual
DN
Daniel N's update21 Nov 2023, 10:06
Reviewer Update
Fix this now old mutual
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:25Hello pathetic old mutual.
Bank statement was sent, I'm sitting at the bank, and the proof was sent .
What now, R200 expenses so far, still no resolution.
Bank statement was sent, I'm sitting at the bank, and the proof was sent .
What now, R200 expenses so far, still no resolution.
DN
Daniel N's update21 Nov 2023, 10:25
Reviewer Update
Hello pathetic old mutual.
Bank statement was sent, I'm sitting at the bank, and the proof was sent .
What now, R200 expenses so far, still no resolution.
Bank statement was sent, I'm sitting at the bank, and the proof was sent .
What now, R200 expenses so far, still no resolution.
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:36PEOPLE BE AWARE THAT WHEN YOU OPEN AN OLD MUTUAL ACC , YOURE ACC WILL BE CLOSED BEACUSE YOURE A ********, YES , A SMALL AMOUNT WAS PAID IN, NO ACCESS.
4 DAYS LATER ,R200 EXPENCES, WHY MAKE ME NOW WAIT 32 DAYS.
BEWARE PEOPLE.
4 DAYS LATER ,R200 EXPENCES, WHY MAKE ME NOW WAIT 32 DAYS.
BEWARE PEOPLE.
DN
Daniel N's update21 Nov 2023, 10:36
Reviewer Update
PEOPLE BE AWARE THAT WHEN YOU OPEN AN OLD MUTUAL ACC , YOURE ACC WILL BE CLOSED BEACUSE YOURE A ********, YES , A SMALL AMOUNT WAS PAID IN, NO ACCESS.
4 DAYS LATER ,R200 EXPENCES, WHY MAKE ME NOW WAIT 32 DAYS.
BEWARE PEOPLE.
4 DAYS LATER ,R200 EXPENCES, WHY MAKE ME NOW WAIT 32 DAYS.
BEWARE PEOPLE.
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:37No reply.
DN
Daniel N's update21 Nov 2023, 10:37
Reviewer Update
No reply.
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:39I'm at bank, 2nd time, it cost money up and down. Proof was sent , why now 32days.
Stay away people
Stay away people
DN
Daniel N's update21 Nov 2023, 10:39
Reviewer Update
I'm at bank, 2nd time, it cost money up and down. Proof was sent , why now 32days.
Stay away people
Stay away people
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:40Activate my card
DN
Daniel N's update21 Nov 2023, 10:40
Reviewer Update
Activate my card
DN
Daniel N's updateReviewer Update
21 Nov 2023, 10:55So my gastly experience wit old mutual.
Opened account fryday, got a dep, acc suspended, no access to money, 4days later, zr200 diesel up and down, proof from payer from his account was sent, now it's a story of 32 days waiting why old mutual.
What must a client do.
No go sorry
Opened account fryday, got a dep, acc suspended, no access to money, 4days later, zr200 diesel up and down, proof from payer from his account was sent, now it's a story of 32 days waiting why old mutual.
What must a client do.
No go sorry
DN
Daniel N's update21 Nov 2023, 10:55
Reviewer Update
So my gastly experience wit old mutual.
Opened account fryday, got a dep, acc suspended, no access to money, 4days later, zr200 diesel up and down, proof from payer from his account was sent, now it's a story of 32 days waiting why old mutual.
What must a client do.
No go sorry
Opened account fryday, got a dep, acc suspended, no access to money, 4days later, zr200 diesel up and down, proof from payer from his account was sent, now it's a story of 32 days waiting why old mutual.
What must a client do.
No go sorry