IS
Ian S

1 reviews | Active since Jul 2013

30 Oct 2015, 18:44

Old Mutual cancels my policy without any reason!!!

Old Mutual send me a letter, claiming i did not pay my premiums for Aug and September and will cancel my policy.iT IS NOW END OF OCTOBER.I just checked my bank statements and found that i paid the correct amount , every end of the month, without skipping any payments.The problem was probably on their side , they will not phone you, send an sms, no... but rather send post that they know will only reach you months later, so they can cancel and cash in your policy.<br> <br> Get people to do the work properly and get rid of the ones causing this.CONTACT ME URGENTLY

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Replies (1)
Old Mutual
Old Mutual's reply30 Oct 2015, 21:41
Official
Hello Moegvir****,

I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.

Kind regards

Thabiet Mintin