OLD MUTUAL CALL CENTRE USELESS

Item: Old Mutual
Rating: 1
Author: Phoenix M

<p>I just discovred that someone opened Old Mutual poliies in my name. I spent hours being transferred from one agent to another. They don't care. All i want is someone to investigate and take proper actions.</p>

Helpful (0)

Replies (2)

Old Mutual's replyOfficial

25 May 2016, 09:32

Hi Phoenix,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Belinda Hunt

Complaints Management

Old Mutual's reply25 May 2016, 09:32

Official

Hi Phoenix,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Belinda Hunt

Complaints Management

Phoenix M's updateReviewer Update

05 Feb 2019, 10:18

To this very day, I still receive SMS and calls from Old Mutual. All i want is to be left in peace. I am not a policyholder and my number should be removed.

Phoenix M's update05 Feb 2019, 10:18

Reviewer Update

To this very day, I still receive SMS and calls from Old Mutual. All i want is to be left in peace. I am not a policyholder and my number should be removed.