MS
Magherdien S
1 reviews | Active since Sept 2016
10 May 2019, 11:09
Old Mutual Call Centre is terrible
Old Mutual Call Centre does not even bother answering the telephone...
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Replies (1)
Old Mutual's replyOfficial
10 May 2019, 13:40Hi Magherdien
Thank you for the review. We apologise for the inconvenience caused.
We have been experiencing higher call volumes than anticipated, this has resulted in longer call times. We do apologise for the inconvenience caused.
We will call you to resolve the matter directly.
Regards
Brent Sellidon
Complaints Management
Thank you for the review. We apologise for the inconvenience caused.
We have been experiencing higher call volumes than anticipated, this has resulted in longer call times. We do apologise for the inconvenience caused.
We will call you to resolve the matter directly.
Regards
Brent Sellidon
Complaints Management
Old Mutual's reply10 May 2019, 13:40
Official
Hi Magherdien
Thank you for the review. We apologise for the inconvenience caused.
We have been experiencing higher call volumes than anticipated, this has resulted in longer call times. We do apologise for the inconvenience caused.
We will call you to resolve the matter directly.
Regards
Brent Sellidon
Complaints Management
Thank you for the review. We apologise for the inconvenience caused.
We have been experiencing higher call volumes than anticipated, this has resulted in longer call times. We do apologise for the inconvenience caused.
We will call you to resolve the matter directly.
Regards
Brent Sellidon
Complaints Management