1 reviews | Active since Nov 2018
OLD MUTUAL - BLATANT ***** AND PATHETIC EMPLOYEES
I have recently decided to invest an amount with Old Mutual with the understanding that the money would be available to me immediately once I request it. THAT WAS THE WAY THE FINANCIAL ADVISER EXPLAINED AND PROMISED!! I have now already ON 2 NOVEMBER 2018 WITH NO PAYMENT YET. Old Mutual also do not communicate UNLESS I ask. And I have to do this weekly. And every week it is the same story of "it is going to take 1 more week". I have to again then contact THEM and get the same "one week more" ******* answer. Pathetic. Old Mutual's customer service lasts ONLY up to when they TAKE a person's money. When a person REQUEST their OWN money, the service and assistance is ZERO. Just a plain case of useless people not doing their jobs. Not even to mention the blatant lies their advisers use to convince a person to invest with them. I could have received MUCH more interest if I invested my money on a fixed term 30 days notice plan with ANY bank in SA. I will not be considering Old Mutual for anything ever again! Never. And would warn others to not step into the same trap. I just wish I knew how to stop them from harassing and bombarding me with telephone calls and sms's trying to sell MORE ******* products to me. USELESS USELESS USELESS SHOCKING SHOCKING SHOCKING PATHETIC PATHETIC PATHETIC
We're really sorry to hear about your experience.
We shall investigate this matter and contact you directly to resolve.
Kind regards
Christian Cloete
Complaints Management
We're really sorry to hear about your experience.
We shall investigate this matter and contact you directly to resolve.
Kind regards
Christian Cloete
Complaints Management
