SC
Sue-Jane Coetzee
1 reviews | Active since Nov 2018
14 Apr 2025, 13:35
Old mutual be careful for them
I cancel my policy a long time...on the 12 of April 2025 they take a amount of money out of my account...and this is a account that they don't have access to...why did they do it that's *****ing!!! I didn't give them permission to take money!! Please I want my money back
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Old Mutual's replyOfficial
14 Apr 2025, 13:59Good day Sue-Jane,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Apr 2025, 13:59
Official
Good day Sue-Jane,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management