tK
tertius K

1 reviews | Active since Aug 2015

04 Nov 2020, 09:09

Old Mutual banking service bunch of *****s!!!

When an Insurance company start pretending they a banking service then you must know they gonna ***** you over everytime and that it will be a mission to get your money back. Doest matter the amount, you are *****ed.

Any normal bank you van go in, and they will reverse if there is a an issue. But with Old Mutual money account, they ***** your money, and then you have to prove with paper work on paper work that Old Mutual money account didnt ***** any of your money.

What makes it even worse, when you make a conplaint, they send that of to Bidvest, because bidvest is now their bank. So the chain is getting longer. Cause now bidvest must now say why old mutual stole the money or was it bidvest. Two places trying to play god and trying to be a big bank. And still you have to fill in forms on forms on forms to dispute why they stole your money.

Any other normal bank will reverse the **** transaction straight away, and dont have to fill in so many paper work like these ****s hahahah

This happened on 6 Sept, and still not sorted out.

What a bunch of *****s!!!!!

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Replies (3)
Old Mutual
Old Mutual's reply04 Nov 2020, 09:37
Official
Dear tertius

Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards

Old Mutual Complaints Management 
tK
tertius K's update04 Nov 2020, 09:43
Reviewer Update
I can tell you now thats not going to happen. Its been escalated so many times. But nothing will happen!!!
tK
tertius K's update04 Dec 2020, 16:15
Reviewer Update
One month later, and im still waiting for this useless company to contact me. Its been 3 months after you guys stole money from my account and its such a fight to get it back. Bunch of ****** *****s.... Why do you claim you a banking service, when yoj not a bank or a service hahaha