DS
David S

1 reviews | Active since Nov 2021

08 Nov 2025, 17:04

OLD MUTUAL BANK SUCKS,STAY away

- 0 rate for Old Mutual Bank that was launched i sep 2025...how can a bank launch when all the systems are not in place...just dep 955 at pnp and it show pending...I had to leave my shopping because the funds did not Clear!!!!now the call centre advise that cash can take between 3 to 5 days to clear!!!!Ii am ****ed off!!!!!when I went to collect my bank card at Omb Clearwater ,the consultant and her manager could nor answer half of my question ...now I discover their dr order system is not working, cell data purchases is restricted....I thought I could trust an old brand...but clearly not....the call centre advised that all these systems still need to be rolled !!!!!STAY AWAY AND RATHER OPEN A BANK Zero account...and they cheaper than this crock of a bank...Bank Zero work

0
Replies (1)
Old Mutual
Old Mutual's reply08 Nov 2025, 17:06
Official
Good day David

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. 

Kind regards 
Old Mutual Complaints Management