CM
Chris M
1 reviews | Active since Aug 2017
09 Jun 2023, 00:53
Old Mutual Bank Sucks, App Stops Working Any Time, Nobody To Contact After Hours, Zero Customer Service
Should Be 0 Stars, Old Mutual Bank Sucks, the banking app just stops working and there is nobody to call or contact after hours, my wife is fighting leukemia and I can not access my money to care for her. I am going to close my account and tell everyone to never ever use Old Mutual for anything ever again. I Want All My Money Now !!!, Old Mutual Is Not Worth It At All.
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Replies (5)0
Replies (5)CM
Chris M's updateReviewer Update
12 Jun 2023, 05:53I got this email below on Saturday 10 June 2023 from you guys, you unsuspend my account and then the app starts it nonsense again and it looks like my account is suspended again, What Is Going On Here ???.
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *** I R. [OMFCM***]
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *** I R. [OMFCM***]
CM
Chris M's update12 Jun 2023, 05:53
Reviewer Update
I got this email below on Saturday 10 June 2023 from you guys, you unsuspend my account and then the app starts it nonsense again and it looks like my account is suspended again, What Is Going On Here ???.
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *** I R. [OMFCM***]
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *** I R. [OMFCM***]
CM
Chris M's updateReviewer Update
12 Jun 2023, 07:55I am really sick and tired of this nonsense, I did nothing wrong and my wife is fighting for her life, now fix this mess or let me come draw all my money so I will leave Old Mutual forever, I do not need this nonsense, I have been a good loyal client for many years and this is the way you repay me... FIX THIS MESS NOW !!!.
CM
Chris M's update12 Jun 2023, 07:55
Reviewer Update
I am really sick and tired of this nonsense, I did nothing wrong and my wife is fighting for her life, now fix this mess or let me come draw all my money so I will leave Old Mutual forever, I do not need this nonsense, I have been a good loyal client for many years and this is the way you repay me... FIX THIS MESS NOW !!!.
CM
Chris M's updateReviewer Update
12 Jun 2023, 07:59If this mess is not fixed by 9 am this morning and I don't receive a call to apologize I am going to the press with my story, my wife has leukemia and your bank is messing with good peoples lives, This Is Totally Unacceptable And Must end Now !!!, Fix My Account And Your App Right Now !!!, This Can Never, Ever Happen Ever Again !!!.
CM
Chris M's update12 Jun 2023, 07:59
Reviewer Update
If this mess is not fixed by 9 am this morning and I don't receive a call to apologize I am going to the press with my story, my wife has leukemia and your bank is messing with good peoples lives, This Is Totally Unacceptable And Must end Now !!!, Fix My Account And Your App Right Now !!!, This Can Never, Ever Happen Ever Again !!!.
CM
Chris M's updateReviewer Update
12 Jun 2023, 08:09Yeah Right, Fix Your Mess, See Below, This Was Caused By Your Bank and Capitec Bank, I Supp**** You With All The Proof And You Treat Me Like A ******** And Lock My Account???
This Is Unbelievable And Completely Wrong, My Wife Is Fighting Cancer And You Do This To Us, What IS Wrong With Your Bank???
I got this email below on Saturday 10 June 2023 from you guys, you unsuspend my account and then the app starts it nonsense again and it looks like my account is suspended again, What Is Going On Here ???.
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *********** I R. [OMFCM**********]
This Is Unbelievable And Completely Wrong, My Wife Is Fighting Cancer And You Do This To Us, What IS Wrong With Your Bank???
I got this email below on Saturday 10 June 2023 from you guys, you unsuspend my account and then the app starts it nonsense again and it looks like my account is suspended again, What Is Going On Here ???.
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *********** I R. [OMFCM**********]
CM
Chris M's update12 Jun 2023, 08:09
Reviewer Update
Yeah Right, Fix Your Mess, See Below, This Was Caused By Your Bank and Capitec Bank, I Supp**** You With All The Proof And You Treat Me Like A ******** And Lock My Account???
This Is Unbelievable And Completely Wrong, My Wife Is Fighting Cancer And You Do This To Us, What IS Wrong With Your Bank???
I got this email below on Saturday 10 June 2023 from you guys, you unsuspend my account and then the app starts it nonsense again and it looks like my account is suspended again, What Is Going On Here ???.
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *********** I R. [OMFCM**********]
This Is Unbelievable And Completely Wrong, My Wife Is Fighting Cancer And You Do This To Us, What IS Wrong With Your Bank???
I got this email below on Saturday 10 June 2023 from you guys, you unsuspend my account and then the app starts it nonsense again and it looks like my account is suspended again, What Is Going On Here ???.
Good day Christopher Your Old Mutual Money Account has now been unsuspended. You may transact using your card. I do apologize for any inconvenience which may have been caused during this.
Kind regards
SHIRAAJ BAWA
OMF Client Services Resolution Manager I OMF Complaints Mutualpark, Pinelands T. I E. *********** I R. [OMFCM**********]
CM
Chris M's updateReviewer Update
12 Jun 2023, 08:14Old Mutual Bank Does Not Care About It's Loyal Clients, They Locked My Account For No Reason, They Have All The Records of My Transactions And They Know I Did Nothing Wrong, I Can Not Believe This Is Happening !!!, My Wife Very Sick And We Really Do Not Need This Nonsense At All, I Do Not Know What Is Wrong With Old Mutual Bank, This Is Very Wrong !!!.
CM
Chris M's update12 Jun 2023, 08:14
Reviewer Update
Old Mutual Bank Does Not Care About It's Loyal Clients, They Locked My Account For No Reason, They Have All The Records of My Transactions And They Know I Did Nothing Wrong, I Can Not Believe This Is Happening !!!, My Wife Very Sick And We Really Do Not Need This Nonsense At All, I Do Not Know What Is Wrong With Old Mutual Bank, This Is Very Wrong !!!.