DV
Daniel V
1 reviews | Active since Feb 2023
25 Aug 2025, 15:58
Old Mutual Bank - NOT RECOMMENDED!
I have a Banking account with Old Mutual Bank.I received a Dollar Deposit from a Client on the 12th of Aug it is now the 25th of Aug and they still have not done a simple Bank procedure of converting $ to Rands and crediting.my account,after numerous calls to the Bank I still have not received the said Funds.I find them very inefficient in resolving this problem
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Old Mutual's replyOfficial
25 Aug 2025, 17:10Good Day Daniel V, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Aug 2025, 17:10
Official
Good Day Daniel V, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management