LZ
Lurani Z
1 reviews | Active since Jun 2020
23 Jul 2020, 02:55
OLD MUTUAL BANK HAS THE WORST SERVICE EVER IN THE HISTORY OF BANKS.
Am still waiting for Old mutual to pay me back all my money that they owe me since they terminated my banking relationship with them for absoluteIy no reason what so ever!! and I dont understand why they are still keeping my money after they ********ly suspended my account,this is very disappointing, it's close to 2months now without access to my rightful funds after I provided my bank account and filled their account closure form which they requested me to do!!I have a family, how does Old mutual expect me to afford during this hard time of a world crisis? Please who ever has authority should look into my matter asap and make sure I get my money!! Please!!
A disappointed customer
Zusiphe Lurani
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
23 Jul 2020, 13:40Dear Lurani Zusiphe
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation.
One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply23 Jul 2020, 13:40
Official
Dear Lurani Zusiphe
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation.
One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management