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golokile M
1 reviews | Active since Aug 2017
18 Feb 2026, 11:01
Old mutual Bank app
This bank is a waste of time and undeserving of anyone's attention.I lost my phone and changed numbers on their app in January but still waiting to access the OMbank app and they tell me I will receive a call until now.What is the point of having online banking if you can't change details online for ****** two months.Pathetic!Now I am late to provide details at work because of their inabilities and delays!!!Worst bank ever...
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Old Mutual's replyOfficial
18 Feb 2026, 11:20Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Feb 2026, 11:20
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management