PS
Pearl S

1 reviews | Active since Mar 2019

05 Jan 2024, 08:46

Old Mutual Bank *********** and cruel

Old Mutual bank has been nothing but a pain my December salary was paid into the account that was closed by them. Old Mutual should have returned the money back to sender. But they kept it and pretended as if they never received it. When they eventually located it, they still didn’t return to sender O have been fighting and every day this is their response.

Good day

Thank you for your response.

Kindly note, a follow up will be made with the relevant team to urgently assist to confirm if funds have been returned to sender.

We are awaiting confirmation from the relevant team confirming funds have returned.

Feedback will be shared directly with yourself once received.

Please respond to this email and ensure the above reference number in the subject line of all correspondence.

Kind regards

Lloyd Losper

Banking Administrator I Money Account Service Centre Mutualpark, Pinelands T. *** I INT. +27 (0)21 *** F. +27 (0)21 *** I E. ***<mailto:***> I R. [MASC***]

Meanwhile non of my accounts are paid I'm in arrears have no food .

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Replies (1)
PS
Pearl S's update05 Jan 2024, 09:24
Reviewer Update
I wonder if this is a response human or its automated response. I am waiting to hear from you urgently.