NS
Nokuthula S
1 reviews | Active since Aug 2025
08 Aug 2025, 17:31
Old mutual bad service S4
I've claimed my SuperFund money on the 4th of July 2025 and submitted all my documents and my Capitec account for them to deposit my money but they decided to deposit the money to the wrong Bidvest account now I've been sent all over without any help I wasn't expecting this kind of service from Old Mutual seriously as for now I don't know what to do or where to go .
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Old Mutual's replyOfficial
08 Aug 2025, 17:44Good day Nokuthula S, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Aug 2025, 17:44
Official
Good day Nokuthula S, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management