NC
Nikki C

1 reviews | Active since Aug 2016

01 Aug 2016, 16:18

Old Mutual!Bad service

<p>Pathetic service!!!!!i part surrender my flexi plan policy on the 12/07/2016,still waiting for my money!!!Old Mutual has this add on radio daily about the Flexi policy no tax!! Easy access to your money when you want it!!!!!FALSE FALSE!!!!advertising!!!!!your own money!!!!!!and I am still waiting!!!!disgusting and terrible service!!!!</p>

0
Replies (2)
Old Mutual
Old Mutual's reply01 Aug 2016, 19:39
Official

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards

Thabiet Mintin

Complaints Management

Old Mutual
Old Mutual's reply10 Aug 2016, 06:54
Official

I refer to the telephone call made. As confirmed, the matter has been attended to. Thank you for your time and allowing us to rectify matters.

Kind regards

Thabiet Mintin

Complaints Management