MN
Malizole N
1 reviews | Active since Oct 2025
14 Oct 2025, 14:29
Old Mutual bad experience
I submitted the claim Thursday 9th and I have not received any response or communication from Old Mutual regarding my claim worse the funeral is on the 18th
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
14 Oct 2025, 14:45Good day Malizole,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply14 Oct 2025, 14:45
Official
Good day Malizole,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
14 Oct 2025, 15:25Good day Malizole
Thank you for your review. We’ve sent you an email from *** regarding your query. We need additional information from you. Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Thank you for your review. We’ve sent you an email from *** regarding your query. We need additional information from you. Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Best regards,
Old Mutual's reply14 Oct 2025, 15:25
Official
Good day Malizole
Thank you for your review. We’ve sent you an email from *** regarding your query. We need additional information from you. Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Thank you for your review. We’ve sent you an email from *** regarding your query. We need additional information from you. Kindly check your inbox and junk/spam folder to ensure it was received.
We look forward to your response so we can investigate accordingly.
Kind regards,
Old Mutual Complaints Management
Best regards,