MN
Mallinee N

1 reviews | Active since Apr 2019

08 Jun 2021, 11:14

Old Mutual bad customer service

Good day I have been battling to effect changes to my old Mutual life cover since April 2021. To date old Mutual has been unproductive, unhelpful and just plain useless. I have gone through 4 different so called financial advisor who just up and resign without notifying their clients. I would definitely never promote old Mutual products to friends or family as their customer service after they sign you up is pretty useless.

M.naidoo

0
Replies (1)
Old Mutual
Old Mutual's reply08 Jun 2021, 11:16
Official
Dear Mallinee N

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management