MS
Maria S

1 reviews | Active since Aug 2021

30 Dec 2024, 15:08

Old mutual bad Christmas 😭😭

Old mutual dont feel nothing fot there clients,it is Christmas time and we must sit with nothing to eat.30 December 2024 and still no money for us.We did not even have a Christmas dinner or a cold drink on Christmas day.Old mutual mislead us with our money,through a advisor. Now every month we must wait for our pension to come.Old mutual is spitefully paying us late in December. PLEASE BE AWARE IF YOU GIVE YOUR RETIREMENT MONEY FOR OLD MUTUAL.

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Replies (1)
Old Mutual
Old Mutual's reply30 Dec 2024, 15:47
Official
Hi Maria

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management