Old Mutual ****

Around Nov/Dec last year I reviewed Old Mutual. I honestly feel like they really attend to my concerns or rather complains if they are via Hello Peter. I was told that two of the three policies that were opened without my knowledge and consent would be refunded within a set time which they did, and the other one had been active for 12 months and that it would take 6- 8 weeks for the forensic investigation to happen by the Head office or something like that since it’s over the 12 months period of activation. I understand the whole investigation and process what I don’t understand is why isn’t anyone saying anything about how far the investigation is.

This is now 3 policies opened using my name and deducting from my persal without my permission and knowledge. If by the end of business day tomorrow I’ll be forced to write to the Ombudsman because Old Mutual are committing ***** and my cases seem to be taken lightly. My pay day is coming up next week, they will deduct again money from my persal and say nothing about the case at hand.