OLD MUTUAL AT IT AGAIN

OLD MUTUAL MUST REFUND ME ON TIME. I wish to remind Old Mutual that they are not going to repeat what they did last year to me when they paid back my refund money after a year. On the 18th of October 2025 this year (ref CEB***), I closed an investment policy (number 1***) which I had with them. So on that date they had already deducted my monthly contributions, and also deducted this month 15 November 2025, therefore I am expecting them to refund me this amount. But however I have not received any refund relating the October deduction and it's a month now since I officially disinvested or cancelled the policy, and I also want the November amount to be paid this month. I expect no further deductions from my salary towards this policy as the matter should be deemed closed in so far as the cancellation is concerned as Old Mutual has given me an official letter to that effect. Therefore I do not want to experience what I experienced the last time around when it took Old Mutual a year to refund me, and only because of the intervention of this platform, I no longer has trust in them to act professionally. So please Old Mutual must pay my refund for October month immediately and the November refund.

T****so Molebatsi