AK
Alison K

1 reviews | Active since Feb 2024

01 Feb 2024, 08:57

Old mutual and Octogen

You guys are working hand in hand with a company named Octogen which is debt review company. After a 1min conversation with their rep,i did not feel comfortable with their questions and i hanged up the call the call immediately. Guess what... The stupid rep named Nomfundo went to make an enquiry without my consent. This is a formal complaint and i dont know why you guys are referring people for debt review. I am very upset!!!!!!

0
Replies (1)
Old Mutual
Old Mutual's reply01 Feb 2024, 08:58
Official
Good day  Alison

We received your review. 

We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information. 

Regards 

Arthur Beneke 
Old Mutual Complaints Management 

Best regards,