AK
Alison K
1 reviews | Active since Feb 2024
01 Feb 2024, 08:57
Old mutual and Octogen
You guys are working hand in hand with a company named Octogen which is debt review company. After a 1min conversation with their rep,i did not feel comfortable with their questions and i hanged up the call the call immediately. Guess what... The stupid rep named Nomfundo went to make an enquiry without my consent. This is a formal complaint and i dont know why you guys are referring people for debt review. I am very upset!!!!!!
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Replies (1)Old Mutual's replyOfficial
01 Feb 2024, 08:58Good day Alison
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
Best regards,
Old Mutual's reply01 Feb 2024, 08:58
Official
Good day Alison
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Arthur Beneke
Old Mutual Complaints Management
Best regards,
