kB
khanyiswa B

1 reviews | Active since Jan 2022

22 Jan 2022, 18:01

Old Mutual and *****

Someone opened a ***** policy under my name and Old Mutual never came back to me to tell me about the investigation they said they are doing course someone from old mutual opened a ***** policy since November 2021 they are deducting money from my payslip. When I go to their offices they keep saying they are doing investigations no one assisted me ever since November. This is fastrating now.

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Replies (2)
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khanyiswa B's update24 Jan 2022, 10:18
Reviewer Update
You still have not yet contacted me.You have a very poor service I will hand over my complaint to my lawyers now.
Old Mutual
Old Mutual's reply24 Jan 2022, 10:42
Official
Dear khanyiswa

A complaints assessor is looking into the matter and will be in contact with you.

Regards
Old Mutual Complaints Management