TS
Tumi S

1 reviews | Active since Feb 2018

29 Nov 2022, 08:55

Old mutual alberton

After several fails by the old mutual, I was called by Victor Naidoo who called me to help with my products. I went to the alberton branch where Mr Naidoo helped me. Very friendly gentleman. Cared more for the client than selling any products. He gives the client time to explain the product to my satisfaction. Open my eyes on a few things. I'm very glad he helped me.

One downside the lady at the reception was very rude and not polite at all.

0
Replies (3)
Old Mutual
Old Mutual's reply29 Nov 2022, 09:00
Official
Good day Tumi S

We received your review on the 29 November 2022
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment. Thank you for your efforts , we appreciate your feedback 

Regards
Old Mutual Complaints Management

Best regards,

TS
Tumi S's update29 Nov 2022, 09:02
Reviewer Update
Just need to address the lady in the reception area.
Old Mutual
Old Mutual's reply01 Dec 2022, 20:43
Official
Good day Tumi S

We received your review on the 29 November 2022
I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment. Thank you for your efforts , we appreciate your feedback 

Regards
Old Mutual Complaints Management

Best regards,