SS
Sithembisiwe S
1 reviews | Active since Apr 2022
11 Nov 2024, 10:23
Old Mutual a more than 10 years old policy
I have a Greenlight policy that has existed for more than 10 years, when I check the status of my policies on the website I found out that one of the persons covered is not longer listed.
I call Greenlight for explanation, and am not satisfied with the answer they blame it on my employer,
I refuse to believe that its employer as my employer receives directive from Old Mutual to deduct a certain premium,
the policy take as one premium with different beneficiaries, and they have removed of the beneficiarie and made the policy lapse without my knowledge.
Helpful (0)
Replies (6)0
Replies (6)SS
Sithembisiwe S's updateReviewer Update
26 Nov 2024, 15:19Old Mutual still have not sorted my problem of removing a beneficiary without my knowledge, and after blaming my employer who have nothing to do my beneficiaries, my employer cannot siff through my beneficiaries and remove one of them they are not allowed to do that, they can only take instructions from the Insurer.
Old mutual have put me in a big risk about my beneficiary,
I have covered this person for more than 10 years and now that they have eaten all that money they decide to remove the beneficiary and are
I need this beneficiary reinstated as soon as possible
Old mutual have put me in a big risk about my beneficiary,
I have covered this person for more than 10 years and now that they have eaten all that money they decide to remove the beneficiary and are
I need this beneficiary reinstated as soon as possible
SS
Sithembisiwe S's update26 Nov 2024, 15:19
Reviewer Update
Old Mutual still have not sorted my problem of removing a beneficiary without my knowledge, and after blaming my employer who have nothing to do my beneficiaries, my employer cannot siff through my beneficiaries and remove one of them they are not allowed to do that, they can only take instructions from the Insurer.
Old mutual have put me in a big risk about my beneficiary,
I have covered this person for more than 10 years and now that they have eaten all that money they decide to remove the beneficiary and are
I need this beneficiary reinstated as soon as possible
Old mutual have put me in a big risk about my beneficiary,
I have covered this person for more than 10 years and now that they have eaten all that money they decide to remove the beneficiary and are
I need this beneficiary reinstated as soon as possible
Old Mutual's replyOfficial
27 Nov 2024, 08:42Good day
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply27 Nov 2024, 08:42
Official
Good day
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
SS
Sithembisiwe S's updateReviewer Update
05 Dec 2024, 12:40This matter has still not been sorted.
Old Mutual are ****mers, now that you have had my money 13 years, you decide to remove beneficiary so that anything happen you don't pay but my keep my money,
Old Mutual are ****mers, now that you have had my money 13 years, you decide to remove beneficiary so that anything happen you don't pay but my keep my money,
SS
Sithembisiwe S's update05 Dec 2024, 12:40
Reviewer Update
This matter has still not been sorted.
Old Mutual are ****mers, now that you have had my money 13 years, you decide to remove beneficiary so that anything happen you don't pay but my keep my money,
Old Mutual are ****mers, now that you have had my money 13 years, you decide to remove beneficiary so that anything happen you don't pay but my keep my money,
Old Mutual's replyOfficial
06 Dec 2024, 07:33Hello, our complaint assessor will be in touch with you shortly.
Old Mutual's reply06 Dec 2024, 07:33
Official
Hello, our complaint assessor will be in touch with you shortly.
SS
Sithembisiwe S's updateReviewer Update
18 Dec 2024, 13:53and if I don't say anything you let it sleep, thinking Ill forget, how I forget 13 years of payments that you want chow and down the drain for me come on,
SS
Sithembisiwe S's update18 Dec 2024, 13:53
Reviewer Update
and if I don't say anything you let it sleep, thinking Ill forget, how I forget 13 years of payments that you want chow and down the drain for me come on,
SS
Sithembisiwe S's updateReviewer Update
18 Dec 2024, 13:55I know you'll buy time by responding to this review so that I keep quite thinking you are doing something when you are actually doing nothing, if you cant reinstate or revive this policy, refund me
SS
Sithembisiwe S's update18 Dec 2024, 13:55
Reviewer Update
I know you'll buy time by responding to this review so that I keep quite thinking you are doing something when you are actually doing nothing, if you cant reinstate or revive this policy, refund me