Old mutual *****!!!!

Item: Old Mutual
Rating: 1
Author: Lindah M

Old mutual policy was open and i have never recieved any call and never agreed with anyone. And this is the second time something like this is happening they opened a funeral policy i was the member as well as the beneficiary at the same time i went and cancel i signed a lot of papers which suprices me because i never signed anything when they were opening these policies. Ii am still waiting for my refund already they are opening another one ay fuseg mani. Fusegi.

Helpful (0)

Replies (3)

Old Mutual's replyOfficial

16 Apr 2026, 23:38

Good day Lindah M,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints

Old Mutual's reply16 Apr 2026, 23:38

Official

Lindah M's updateReviewer Update

21 Apr 2026, 16:08

Thank you very much old mutual my issue was resolved. And i did get my refund, my wish is that our personal information be protected from old mutual brokers... so that things like this do not happen.

Lindah M's update21 Apr 2026, 16:08

Reviewer Update

Thank you very much old mutual my issue was resolved. And i did get my refund, my wish is that our personal information be protected from old mutual brokers... so that things like this do not happen.

Old Mutual's replyOfficial

21 Apr 2026, 16:51

Good day Lindah,

Thank you for initially bringing your concerns to our attention. We are pleased to hear that your issue has been resolved to your satisfaction.

We appreciate your patience while we worked on this matter and value your feedback, as it helps us improve our services. Should you have any further questions or need assistance in the future, please do not hesitate to reach out.

Kind regards
Old Mutual Complaints Management

Old Mutual's reply21 Apr 2026, 16:51

Official