MS
Mpikayise S

1 reviews | Active since Jun 2025

20 Jun 2025, 06:10

Old mutual

Old mutual has been deducting R500 from my account since January this year after I cancelled the account. They have continuously been informed to stop this but they don't. They used to refund me after few days of deduction but now they aren't refunding me. My experience with them has been the worst ever and I would never recommend anyone to sign up with old mutual

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Replies (1)
Old Mutual
Old Mutual's reply20 Jun 2025, 07:16
Official
Good day Mpikayise S,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management