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Lauren E
1 reviews | Active since Jun 2025
13 Jun 2025, 10:35
OLD MUTUAL
I have been on a call with many different representatives, all sending me around in circles. Your customer services is pathetic. Don’t offer clients services that you can’t adhere to. I had to ****ing buy R60 worth of airtime still not to be helped. You guys are ****ing pathetic !!!
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Old Mutual's replyOfficial
13 Jun 2025, 11:22Good day Lauren E,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply13 Jun 2025, 11:22
Official
Good day Lauren E,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management