ND
Ntebo D
1 reviews | Active since Nov 2024
06 Feb 2025, 16:45
Old mutual
I took a funeral policy at old mutual January 2024, when i receive my December payslip i saw another policy which i didn't open and the premium is the same with the one that i opened. So now they don't want to bring that money for the other policy that thing is a *****.
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Replies (3)
Old Mutual's replyOfficial
06 Feb 2025, 16:51Good day Ntebo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Feb 2025, 16:51
Official
Good day Ntebo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
ND
Ntebo D's updateReviewer Update
06 Feb 2025, 22:49I submitted all the documents my December and January payslips where that policy appeared,my bank statement and copy of id all i want is my money back ur protecting that person who was selling me funeral policy because it's clear she is the one who committed *****
ND
Ntebo D's update06 Feb 2025, 22:49
Reviewer Update
I submitted all the documents my December and January payslips where that policy appeared,my bank statement and copy of id all i want is my money back ur protecting that person who was selling me funeral policy because it's clear she is the one who committed *****
Old Mutual's replyOfficial
07 Feb 2025, 07:59Hi Ntebo
We note your messages and feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
We note your messages and feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply07 Feb 2025, 07:59
Official
Hi Ntebo
We note your messages and feedback will be provided to you via email.
Regards
Old Mutual Complaints Management
We note your messages and feedback will be provided to you via email.
Regards
Old Mutual Complaints Management