HC
Helena C
1 reviews | Active since Mar 2019
22 Nov 2021, 15:14
OLD MUTUAL
Old Mutual customer care is useless. I have phoned them now 4 times and they put me through from one person to the next until eventually I get disconnected. What kind of service is this. I have been a customer of Old Mutual for over 20 years and am disgusted with their non existent customer service. Everyone is busy and I don't appreciate waiting over 20 minutes each time I phone only to be disconnected . So much for "Old Mutual knowing how precious your time is "
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Replies (1)Old Mutual's replyOfficial
22 Nov 2021, 15:36Dear Helena D
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply22 Nov 2021, 15:36
Official
Dear Helena D
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
