Old mutual 48 hour ****
Old Mutual 48 hour turn around is a ****. We app**** for my grandfathers funeral policy to be paid out on the 23 January 2021 and old mutual just continues to push us from pillar to post. I will never take out anything with old mutual ever again. ABSOLUTELY DISGUSTING SERVICE!!!!!
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Replies (2)
Old Mutual's replyOfficial
18 Feb 2021, 11:27Dear Jenelle N
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply18 Feb 2021, 11:27
Official
Dear Jenelle N
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
's updateReviewer Update
18 Feb 2021, 16:30What is that yet another 48 hour turn around time for you to pick a phone and call and actually provide an old mutual client with a service. Because you still have not contacted me as yet!!!!
's update18 Feb 2021, 16:30
Reviewer Update
What is that yet another 48 hour turn around time for you to pick a phone and call and actually provide an old mutual client with a service. Because you still have not contacted me as yet!!!!