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Itumeleng M

1 reviews | Active since Feb 2022

15 May 2025, 08:53

**** old mutual

Am still waiting for them it's going for 2 weeks trying to cancel a policy they keep on saying transactions failed. I want my money back n their policy canceled

0
Replies (3)
Old Mutual
Old Mutual's reply15 May 2025, 12:03
Official
Good day Itumeleng,

We acknowledge receipt of your review and sincerely apologise for the delay in resolving your matter. Please be advised that this matter is being attended to and feedback will be provided via email.

Regards
Old Mutual Complaints Management
IM
Itumeleng M's update15 May 2025, 14:04
Reviewer Update
For how long to just cancel a policy
Old Mutual
Old Mutual's reply15 May 2025, 15:01
Official
This matter has been escalated to the relevant team and they will contact you, it could be in a form of an email as well.

Regards
Old Mutual Complaints Management