SR
Stella R
1 reviews | Active since Oct 2011
01 Mar 2021, 12:37
OLD MUTUAL
I have spent 15 minutes on the phone listening to a recording telling me not to hang up and have patience. The phone finally rings and they disconnect me. The lack of service I have received is pathetic and unprofessional.
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Old Mutual's replyOfficial
01 Mar 2021, 12:58Dear Stella
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Old Mutual Complaints Management
Old Mutual's reply01 Mar 2021, 12:58
Official
Dear Stella
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Old Mutual Complaints Management