TP
Tsholofelo P

1 reviews | Active since Oct 2018

18 Aug 2026, 16:26

Old Mutual

I'm starting to think this is a **** company. I only had an educational trust for my son but OM keeps adding policies without my consent and ended up deducting more than what I agreed for. when I go to the branch to cancel, they will cancel for that moment but sign me back on other policies. I had to cancel two times in consecutive months. so unacceptable I even canceled everything I have with them, i will invest in another company. I've had the worst experience from Old Mutual and I would not advise anyone to invest in this company. Total ****S

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Replies (1)
Old Mutual
Old Mutual's reply18 Aug 2026, 16:58
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management