CR
Charmaine R
1 reviews | Active since Aug 2014
28 Aug 2018, 10:09
"OLD" Mutual
I requested tax certificates from Old Mutual a week ago. I received a certificate the incorrect name and amount paid. I have emailed them repeatedly to rectify the incorrect name and send certificates for all my policies. No response.
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Replies (2)
Old Mutual's replyOfficial
28 Aug 2018, 11:58Dear Charmaine
Thank you for bringing the matter to our attention.
We apologise for the poor service experience. The matter is receiving attention and we will contact you for feedback.
Regards
Vuyani
Complaints Management
Best regards,
Old Mutual's reply28 Aug 2018, 11:58
Official
Dear Charmaine
Thank you for bringing the matter to our attention.
We apologise for the poor service experience. The matter is receiving attention and we will contact you for feedback.
Regards
Vuyani
Complaints Management
Best regards,
CR
Charmaine R's updateReviewer Update
28 Aug 2018, 12:09Thank you Vuyani
CR
Charmaine R's update28 Aug 2018, 12:09
Reviewer Update
Thank you Vuyani