SB
Sbonelo B
1 reviews | Active since Mar 2018
29 Mar 2018, 08:53
Old Mutual
I have policies with Old mutual, recently they have started abusing the access they have on my bank account by debiting money for policies I never asked for and when I reverse it they take it the following month, I want to cancel the policies with them because they are not fixing this issue I have sent emails they say they will revert back to me but they don't. I cant trust them with my investment and my money anymore
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
29 Mar 2018, 10:25Dear Sbonelo
Thank you for the review.
We apologise for the frustration caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply29 Mar 2018, 10:25
Official
Dear Sbonelo
Thank you for the review.
We apologise for the frustration caused. We will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
06 Apr 2018, 17:41Thank you so much for talking to us. I'm glad that the matter is resolved.
Enjoy your weekend.
KareemahSulayman
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Apr 2018, 17:41
Official
Thank you so much for talking to us. I'm glad that the matter is resolved.
Enjoy your weekend.
KareemahSulayman
Old Mutual Complaints Management
Best regards,